When sending by post, please include in the parcel:
- your contact details (name, address, phone number, e-mail address)
- the warranty card for the device, issued in our name (for warranty repairs)
- the purchase invoice/receipt (for warranty repairs)
- an accurate and detailed description of the fault
- any accessory or accessories related to the fault
The fact that damage not noticeable at handover was not recorded does not rule out that it was present at handover. In such cases a warranty repair may be refused on the grounds of improper use (e.g. physical damage). Before servicing, please back up your important data if possible! We accept no liability whatsoever for data stored in the memory of the product handed over or on any data carriers handed over with it.
If you send your product by post, we recommend that you provide your e-mail address!
When a parcel sent by post arrives, the WayteQ Europe Kft. service system sends a notification by e-mail. Our customers can track the status of the repair using the codes sent in the e-mail.
Before bringing your product in for service, please make sure of the following:
When handing a product in personally, please have the following with you:
- the warranty card for the device, issued in our name (for warranty repairs)
- the purchase invoice/receipt (for warranty repairs)
- any accessory or accessories related to the fault
- if the device is not yours, the owner's contact details (name, address, phone number, e-mail address)
Further steps before handing in a smartphone:
It is important to switch off the phone's software protection before handing it in, so that our colleagues can examine it. This requires:
- signing out of every account (Google account, Mi account, Flyme account, depending on the phone)
- removing app locks and screen locks
- a factory reset on its own is not sufficient.
Please make sure that the packaging protects the device and its accessories.
For paid repairs – if an examination is required – the examination fee must be paid before the repair begins.
For paid repairs, the return shipping fee is:
Cash on delivery: HUF 1,880 (of which the cash-on-delivery fee is HUF 390)
Payment in advance by bank transfer: HUF 1,490.
Limitation and exclusion of warranty liability:
The warranty becomes void if the fault results from improper use, modification, unskilled handling (e.g. an incorrect software update), incorrect storage, breakage, natural disaster or any other cause independent of the product. The warranty is likewise lost if the serial number or warranty label identifying the product is removed, altered or damaged.
Not covered by the warranty:
- Software supplied with the product, since software is an intellectual product. We accept no liability for software malfunctions and deficiencies that do not significantly affect the product.
- Faults resulting from failure to follow the user manual or from use that deviates from it.
- The absence of a feature not included in the user manual of our products or of a parameter not listed among the technical specifications, unsuitability for a task not mentioned, and any customer dissatisfaction relating to these do not fall within the warranty obligations.
- The importer and its authorised service centres are not liable for any loss of data, programs or information stored on the product that occurs during repair.
- In the case of defective pixels on device displays, we proceed in accordance with Class 3 of the ISO 9241-302, 303, 305, 307:2008 standard.
- The use of devices or accessories that are not 100% compatible with the device.
Repair can only be undertaken at the Customer's full expense:
- If the user used the device contrary to the user guide (if the service centre responsible for warranty repairs proves that the fault resulted from improper use, modification, unskilled handling, incorrect storage, natural disaster or another cause arising after purchase)
- If the device was opened without the importer's permission.
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Service price list - from 11 November 2026
The prices shown are gross prices and include VAT. Prices are indicative and include the cost of parts and labour.
The exact price is determined by the examination carried out at the service centre. We do not sell spare parts separately!
GPS navigation devices
| Button repair (if the motherboard traces are intact) | HUF 3,500 |
| Memory card slot | HUF 6,000 |
| USB socket | HUF 4,000 |
| Speaker (except x620) | HUF 3,500 |
| Headphone socket | HUF 4,000 |
| Software update | HUF 3,000 |
| 5" GPS navigation devices |
| Display (x990, x950-HD, x950BTHD, x960BT, x980BT) | HUF 12,000 |
| Display (x985BT) | HUF 14,000 |
| Display (x995) | HUF 17,000 |
| Built-in battery (x920, x920BT, x950, x950BT, x950 HD, x950BT HD, x990, x960BT, x980BT, x985BT, x995) | HUF 6,000 |
| Motherboard x985 | HUF 15,000 |
| Motherboard x995 | HUF 17,000 |
| 7" GPS navigation devices |
| HD display (x995 MAX) | HUF 19,000 |
| Touch panel (x995 MAX) | HUF 10,000 |
| Built-in battery (x995 MAX) | HUF 9,000 |
| Motherboard (x995 MAX) | HUF 26,000 |
| xRider / xRider Smart |
| Display (xRider Smart only) | HUF 16,000 |
| Built-in battery | HUF 8,000 |
| USB socket | HUF 4,000 |
| Frame | HUF 6,000 |
Action cameras
| Lens replacement | |
| M10 / M10 WiFi / 4000 / 4000 WiFi | HUF 9,500 |
| M10+ | HUF 14,000 |
| 5000 / 5000 WiFi | HUF 16,500 |
| 5000x Elite / SJ6 | HUF 20,500 |
| SJ7 | HUF 26,500 |
| Motherboard replacement | |
| 4000 | HUF 14,000 |
| 4000 WiFi | HUF 19,500 |
| 5000x Elite / 5000 / 5000 WiFi | HUF 20,500 |
| 5000+ WiFi | HUF 36,000 |
| SJ6 | HUF 30,000 |
| SJ7 | HUF 40,000 |
| Display replacement | |
| Display replacement (4000 and 5000 series) | HUF 9,000 |
| Display replacement (SJ6, SJ7) | HUF 12,000 |
| Other | |
| USB connector replacement | HUF 4,500 |
| Button repair | HUF 3,000 |
Xiaomi robot vacuum cleaners
| Mi Robot Vacuum complete main motor replacement | HUF 25,000 |
| Mi Robot Vacuum complete wheel replacement including suspension (left OR right) | HUF 13,000 |
| Mi Robot Vacuum side brush motor replacement | HUF 11,000 |
| Mi Robot Vacuum laser distance sensor replacement | HUF 45,000 |
| Mi Robot Vacuum battery replacement | HUF 29,000 |
| Mi Robot Vacuum front caster wheel replacement (1 pc) | HUF 6,500 |
| Mi Robot Vacuum dust container | HUF 9,500 |
| Mi Robot Vacuum base station / dock (without mains cable) | HUF 26,000 |
| Mi Robot Vacuum MOP Essential battery | HUF 16,500 |
| Mi Robot Vacuum MOP Pro battery | HUF 19,500 |
Xiaomi Mi Purifier air purifiers
| Mi Air Purifier 2S laser air quality sensor replacement | HUF 15,000 |
| Mi Air Purifier 3H PM2.5 laser air quality sensor replacement | HUF 15,000 |
Xiaomi shaver
| Mi Electric Shaver head (rotary blades, foil, plastic frame, complete) | HUF 6,000 |
Xiaomi Mi Box S
Xiaomi Mi M365 and Mi Electric Scooter Essential scooters
| Handlebar-related repairs | |
| Handlebar stem bolt retainer | HUF 5,000 |
| Round inner handlebar fixing screw | HUF 2,000 |
| Handlebar plastic locking ring | HUF 2,500 |
| Handlebar "T" piece fixing screw set | HUF 2,000 |
| Wiring harness inside the handlebar stem | HUF 3,000 |
| Complete steering column + neck + screws (black only) | HUF 18,000 |
| Handlebar connecting screw | HUF 2,000 |
| Throttle lever | HUF 5,000 |
| Rubber grips (2 pcs) | HUF 3,000 |
| Bell + latch hook | HUF 3,000 |
| Electronics inside the handlebar | HUF 13,000 |
| Control panel on the handlebar | HUF 2,000 |
| Brake lever | HUF 5,000 |
| Battery and charging repairs |
| Battery + electronics, complete (Mi M365) | HUF 50,000 |
| Battery + electronics, complete (Mi Electric Scooter Essential) | HUF 45,000 |
| Original 42V charger | HUF 10,000 |
| 42V charging connector | HUF 4,000 |
| Charging port rubber cap | HUF 2,000 |
| Wheel-related repairs |
| Complete front wheel + motor | HUF 35,000 |
| Brake pad | HUF 3,000 |
| Brake disc | HUF 6,000 |
| Brake caliper (without pad) | HUF 7,000 |
| Inner tube replacement (front or rear) | HUF 9,000 |
| Inner tube replacement with a tube supplied by the customer (front or rear) | HUF 6,000 |
| Tyre and inner tube replacement (front or rear) | HUF 13,000 |
| Tyre and inner tube replacement with parts supplied by the customer (front or rear) | HUF 6,000 |
| Inner tube replacement on both wheels | HUF 16,000 |
| Front mudguard replacement | HUF 5,000 |
| Rear mudguard replacement (white only) | HUF 7,000 |
| Rear wheel replacement (without brake) | HUF 16,000 |
| Light-related repairs |
| Rear light replacement (including cable) | HUF 3,000 |
| Rear light cable clamp | HUF 2,500 |
| Front LED light | HUF 5,000 |
| Other repairs |
| Central control unit | HUF 15,000 |
| Kickstand | HUF 5,000 |
Xiaomi Mi M365 PRO, PRO2 scooters
| Other repairs |
| Central control unit | HUF 17,000 |
| Handlebar control panel | HUF 15,000 |
| Battery and charging repairs |
| Battery + electronics, complete | HUF 75,000 |
Other repairs
| Other repair |
| Examination fee, depending on the nature of the fault (if you do not request the repair on the basis of the quotation given after the examination) | from HUF 5,000 |
| Phone software update | HUF 5,000 |
| Other software update (WayteQ tablet PC, WayteQ DVB-T set-top box) | HUF 2,000 |